The Springfield Township Office of Innovation began in 2019 with the overall goal to make government work better. We do this by analyzing processes, keeping stakeholders at the forefront of decision making and design, thinking laterally across all of our departments, and by utilizing technology to improve Township services. 

The office is located within the Springfield Township Administration building and serves as a physical think tank for innovation to occur.

Objectives 

• Find Solutions
  • Assessment of performance
  • Improve processes
  • Help achieve goals by leading performance tracking and change management 
• Lead Initiatives
  • Deploy project management methods to manage high profile projects that impact the community
  • Provide consistent and clear communication to guide complex implementation
  • Overcome obstacles 
• Foster Innovation
  • Research best practices and seek new ideas
  • Create change by supporting other Department’s Improvement Processes

How Do We Generate Innovation? 

• Offer project management, out of the box & human centered design thinking, and technology consulting to Township Departments
• Administer an annual Employee Innovation Grant
• EPIC Team
  • A team of trained problem solvers that offer a multi-disciplinary approach to unpacking and simplifying internal processes, Township-wide issues, resident centered thinking, and future forward initiatives  
• Process mapping / improvement
• Pilot projects
• Promote lateral thinking across departments
• Develop strategic partnerships to achieve goals

Projects Accomplished to Date:

• Electronic Pay Stubs – transition from traditional pay check stubs to electronic pay stubs in 2019

• NeatStreets Program – utilizing Township Residential Recycling Incentive Grant funding from Hamilton County Recycling and Solid Waste to fund part – time employees to pick up litter along high-traffic areas of the Township. This program will also incorporate neighborhood and business partners with bi-annual clean-ups and encouraging residents, visitors, and businesses to help keep our streets neat.
• Drones: Utilizing drone technology to provide better service to residents, ensure employee safety, and enhance Township marketing. 
• Township Employee Onboarding Program

Ongoing Projects: 

• Employee Training and Mission Statement Rewrite 
• Township Resident Resource Handbook