Do I have to sign-up for trash service?
The Townships have passed a resolution that requires all occupied single family households as well as multi-family structures with four or less units in Colerain, Ross, Springfield townships to have service with Rumpke. Only working farms and individuals who have agreements with their employer for trash disposal can opt out of service. A notarized letter on company letterhead or for working farms a CAUV tax form must be provided to Rumpke to be exempted. Also excluded will be any mixed-use properties or any apartments that have more than 5 units per building.

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1. Do I have a choice for a service provider?
2. Do I have to sign-up for trash service?
3. What if I live in a Condo and currently pay for trash service through my HOA?
4. What if I live in a trailer or mobile home park?
5. How much is service and what does it include?
6. If I sign-up for limited service and I have more trash than what my cart can hold, how do I dispose of it?
7. Is there a cost to recycle?
8. Do I have to recycle?
9. What can be recycled?
10. Can I mix all the recyclables together?
11. Can I get a larger/smaller recycling cart?
12. If I am currently a recycling customer and have a 65-gallon green recycling cart, will I use the same cart for service?
13. Who owns the recycling cart?
14. What happens to my recyclables once they leave the curb?
15. Can I order a Rumpke trash cart?
16. How much trash can I put out each week?
17. What is considered a large item?
18. When are large items collected?
19. Do I need to call ahead to schedule large item collection?
20. How do I prepare my large items for collection?
21. Are there items I can’t include in my garbage?
22. What holidays does Rumpke observe?
23. How do I pay my bill?
24. When will my trash/recycling be collected?
25. I currently lease/own a Rumpke trash cart, can I continue to use it?
26. I am a Rumpke customer currently. How will this affect billing?
27. Are there any fuel surcharges with the new contract with the Townships?
28. I live on a private drive. Do I have to bring my trash to the curb?
29. I have rental property and may have vacancies on occasion, do I have to pay for service on a vacant property?
30. My trash cart is missing. How can I get it replaced?
31. My recycling cart is missing. How can I get it replaced?
32. Are there any discounted rates for seniors?
33. Can I stop service if I am on vacation or I am a snow bird in the winter months?
34. Are there different service rates for 2,3 or 4-family buildings?